Ticketing Process

Effective Date: October 07, 2025

At www.rightflightscanner.com, operated by MY FLIGHTS PORTAL, INC. (Company Number: 7421435, Registered Address: 1142 Hicksville Rd Massapequa, NY 11758 United States, we follow a structured, secure, and transparent ticketing process to ensure that every booking — whether made online or over the phone — is handled in compliance with industry standards and regulatory requirements.

1. Online Booking Process

1. Step 1: Search & Select
   • Customers can search flights on www.rightflightscanner.com and view real-time fares and availability.
   • Fare options are displayed with applicable rules, baggage allowances, refund/change restrictions, and conditions.
2. Step 2: Itinerary Confirmation
   • Once the customer selects a flight, the itinerary details and fare conditions are displayed clearly before payment.
   • Customers must review and agree to all terms and conditions before proceeding.
3. Step 3: Payment & Authorization
   • Payment is processed securely through trusted gateways.
   • Credit/debit card details are verified for fraud prevention and compliance.
4. Step 4: Ticket Issuance
   • Once payment authorization is successful, tickets are issued through our licensed consolidators under formal agreements.
   • Customers receive an e-ticket confirmation email, including:
     • Airline PNR (Passenger Name Record).
     • Fare rules, refund/change penalties, and baggage details.
     • Terms and conditions for the chosen itinerary.

2. Over-the-Phone Booking Process

We also assist customers directly over the phone via our customer service team.

1. Step 1: Consultation & Itinerary Options
   • Our agents help customers find suitable itineraries based on their travel preferences.
   • Once an option is chosen, we provide a detailed itinerary and terms via email or text link.
2. Step 2: Consent & Approval
   • Customers are required to review the itinerary and fare conditions.
   • Written or digital consent is obtained (via email reply or acceptance through link).
   • This ensures that the customer understands all terms, including refund/change restrictions, before proceeding.
3. Step 3: Direct Booking via Link
   • Customers are encouraged to complete their booking directly through the secure link provided.
   • This step ensures transparency, accuracy of passenger details, and secure payment authorization.
4. Step 4: Ticket Issuance
   • Once payment is completed via the booking link, the issuance process follows the same protocol as online bookings.
   • Tickets are issued through our consolidator partners, and an official e-ticket is sent to the customer.

3. Verification & Compliance Checks

• For both online and phone-assisted bookings, we perform:
• Real-time fare verification with airline/consolidator systems.
• Fraud prevention checks, including credit card validation and risk assessment.
• Passenger information validation to ensure compliance with airline and government regulations.

4. Important Notes for Customers

• All fares are dynamic and may change until ticket issuance is confirmed.
• Bookings are not guaranteed until payment is authorized and tickets are issued.
• The fare rules provided at the time of booking govern refund, cancellation, and change policies.
• Processing time for verification and issuance may take up to 24 hours.

5. Summary

• Online bookings: Customers book directly on our site, review terms, make payment, and receive e-tickets.
• Phone-assisted bookings: Customers receive itinerary and terms via email/text, consent to proceed, and complete booking securely via link.
• Issuance process remains the same: Tickets are issued through licensed consolidators, and all customers receive official e-tickets with full details.

✈️ At www.rightflightscanner.com, our ticketing process is built on transparency, compliance, and customer consent — ensuring every traveler receives accurate, secure, and reliable service.