Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of www.rightflightscanner.com, regardless of location. It is designed to comply with:

• General Data Protection Regulation (GDPR) – European Union.
• California Consumer Privacy Act (CCPA/CPRA) – California, USA.
• Children’s Online Privacy Protection Act (COPPA) – USA.
• Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada.
• Lei Geral de Proteção de Dados (LGPD) – Brazil.
• Other applicable global privacy and data protection laws.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

1. a) Personal Information
   Name, date of birth, gender.
   Contact details: email, phone number, address.
   Passport and travel document information (if required for booking).
   Payment details (processed securely through third-party payment providers).
2. b) Travel-Related Information
   Flight preferences, booking history, and special service requests.
   Loyalty or frequent flyer details (when provided).
3. c) Technical Information
   IP address, browser type, operating system, and device information.
   Cookies, session data, and analytics information.
4. d) Sensitive Information
   Only collected when strictly necessary (e.g., disability assistance requests or dietary preferences) and always with explicit consent.

3. How We Use Your Information

Your data is used for:

• Processing bookings and issuing tickets through authorized consolidators.
• Communicating confirmations, itineraries, and travel updates.
• Providing customer support, including consultation and advisory services.
• Fraud detection, security monitoring, and compliance with regulations.
• Marketing and promotional communications (with the option to opt-out).
• Improving our website, services, and customer experience.

We process personal data based on legitimate interests, contractual necessity, legal obligations, or explicit consent where required.

4. Sharing of Information

We do not sell personal data. We may share your information with:

• Airlines, consolidators, and travel suppliers to fulfill bookings.
• Payment processors and financial institutions for transaction authorization.
• Service providers and contractors assisting with IT, analytics, or customer support.
• Government authorities or regulators when legally required (e.g., border control, law enforcement).

All third parties must adhere to strict data protection obligations.

5. International Data Transfers

As a global platform, your data may be transferred across borders. We implement standard contractual clauses (SCCs), data protection addendums, and equivalent safeguards to ensure compliance with international laws (e.g., GDPR, CCPA, LGPD).

6. Data Retention

Personal data is retained only as long as necessary to fulfill booking, compliance, and legal requirements.

Travel booking records are generally kept for 7 years (per financial and regulatory standards).

Data no longer required is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access – Request a copy of your personal data.
• Correction – Rectify inaccurate or incomplete information.
• Deletion – Request erasure of personal data (“right to be forgotten”).
• Restriction – Limit how your data is processed.
• Portability – Receive your data in a transferable format.
• Objection – Opt-out of marketing or certain processing activities.
• Do Not Sell/Share (CCPA/CPRA) – California residents can opt-out of sale/sharing of personal data.
• Withdraw Consent – When processing is based on consent.

To exercise your rights, contact us at privacy@rightflightscanner.com. We will respond within 30 days or as required by law.

8. Cookies and Tracking Technologies

We use cookies to improve functionality, personalize content, and analyze traffic.

You may manage cookie preferences via your browser settings or our Cookie Policy.

Third-party analytics tools (e.g., Google Analytics) may collect anonymized usage data.

9. Children’s Privacy

Our services are not directed to children under 13 (or the relevant age under local law).

We do not knowingly collect personal data from children without parental consent.

10. Data Security

We implement industry-standard security measures, including:

• Encryption of sensitive data during transmission.
• Secure storage and access controls.
• Firewalls, intrusion detection, and monitoring.
• Employee training and confidentiality agreements.

While we take precautions, no system is 100% secure. Users are advised to protect login credentials and report suspicious activity.

11. Consultation & Advisory Services

For customers seeking assistance with claims, cancellations, or flight issues (including those not booked through us):

• We may act as an independent third-party advisor.
• Services are provided with customer consent.
• In recovery cases (refunds, compensation, claims), we may charge up to 30% of the recovered amount.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updates will be published on this page with a revised effective date.

13. Contact Information

For any privacy-related questions, rights requests, or concerns, contact us:

MY FLIGHTS PORTAL, INC.
Registered Address: 1142 Hicksville Rd Massapequa, NY 11758 United States
📧 Email: privacy@rightflightscanner.com
📞 English (US): 1-833-542-8013
📞 Español (US): 1-844-547-2179